Mon – Fri: 08:00 – 17:00 · Sat: 08:00 – 12:00
Goodwills services

Customs Clearance (Import & Export)

Reliable, dedicated, professional and honest. Full-service customs clearance, from tariff advice to cargo release.

Customs Clearance (Import & Export) – Goodwills Logistics

With many years of experience in customs clearance and a reputable, dedicated, professional and honest way of working, Goodwills gives your business peace of mind at the customs stage – from handling unexpected issues to every step of the process.

Our customs clearance process

  • Import/export tariff advice and HS code classification.
  • Specialised inspections where required.
  • Document and C/O checks where applicable.
  • Electronic customs declaration.
  • Handling of the inspection channel result.
  • Clearance and cargo release at seaports and airports.

Import customs

  • Commercial imports
  • Imports for processing
  • Non-commercial imports
  • Imports for export production
  • Imports into export processing zones
  • Temporary import for re-export

Export customs

  • Commercial exports
  • Non-commercial exports
  • Exports of processed goods
  • Export production
  • Exports from export processing zones
  • Temporary export for re-import

We also handle on-spot import/export and customs for project cargo, trade fair and exhibition goods.

Specialised inspection services

  • Certificates of origin (C/O), saving you time and cost.
  • Plant and animal quarantine.
  • Inspection, analysis and classification.
  • Standards and technical regulation conformity.
  • Energy labelling.
  • Cosmetics and food product declarations.
How we work

4 simple steps with Goodwills

Enquiry & advice

We review your cargo, route, Incoterms and timing requirements.

Quotation & booking

We propose the most cost-effective option, confirm rates and book space with carriers and airlines.

Documents & shipping

We prepare documents, clear customs and move your cargo, with status updates all the way.

Delivery & settlement

Door delivery as required, document handover and transparent final invoicing.

FAQ

Frequently asked questions

How long does import customs clearance take?

It depends on the inspection channel: green can be cleared immediately, yellow requires document review and red requires physical inspection. Specialised inspections add time.

Why is correct HS classification important?

The HS code determines the duty rate, import policy and inspection requirements. Wrong classification can lead to back-charges or penalties.

What does a C/O do for my business?

A certificate of origin proves where goods were made, allowing preferential duty rates under the free trade agreements Vietnam has signed.

Have a shipment to move? Goodwills quotes fast and advises with care.

Call our hotline or send your shipment details – we reply within business hours.

Zalo ☎