Goodwills provides ship agency services, acting on behalf of shipowners, charterers and operators to handle port entry and clearance and coordinate all required services when foreign vessels call at Vietnamese ports – helping vessels work cargo faster and reducing waiting time and costs.
Scope of agency services
- Vessel entry and clearance with the maritime administration, customs, border guard and quarantine.
- Coordination of pilotage, towage, berthing and cargo operations.
- Monitoring cargo operations with regular reports to the owner.
- Crew change support (sign on / sign off) and crew welfare.
- Ship supplies: provisions, fresh water and stores.
- Transparent proforma and final disbursement accounts.
Why appoint Goodwills as your agent?
Port know-how
Experience with port authorities and fast handling of unexpected issues.
Responsive team
We follow vessel schedules closely and keep owners and charterers updated.
Transparent costs
Clear estimates before arrival and detailed settlement after departure.
Integrated services
Combined with Goodwills forwarding, customs and domestic transport.